SHIPPING POLICY

We offer FREE shipping on every order only within India. Shipping time is 48 – 72hrs for ‘Available in Stock’ items and 12 -15 business days for Make to order items. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered free via the following carrier.

• Sequel Logistics

PACKAGING

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery or solitaire, your item is delivered to you in an exclusive Excluzo Jewels box along with the relevant certificates.

FREE GIFT PACKAGING

In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive Excluzo Jewels  gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.

Customer Service to obtain a Return Authorization Number (RA#) or call us on  +91 9930602406 Once an item has shipped, the order cannot be cancelled.